Get in Touch

We're here to help! Reach out to us through any of the methods below and we'll get back to you as soon as possible.

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Email Support

Get help with technical issues, billing questions, or general inquiries.

vortuners.snippets@gmail.com
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WhatsApp

Quick questions or need immediate assistance? Message us on WhatsApp.

Chat on WhatsApp
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Phone Support

Available for Team plan customers during business hours.

+62 823-7969-8558

Send us a Message

Fill out the form below and we'll get back to you within 24 hours

Response Time: We typically respond within 24 hours during business days (Monday-Friday). Team plan customers receive priority support.

Frequently Asked Questions

Quick answers to common questions

How do I install the VORTUNERS extension?
Visit the Chrome Web Store, search for "VORTUNERS", and click "Add to Chrome". The extension will be automatically installed and ready to use.
Can I sync my snippets across multiple devices?
Yes! All plans include cross-device sync. Your snippets will automatically sync across all devices where you're logged in to VORTUNERS.
What's the difference between Free and Pro plans?
Free plans include up to 10 snippets with basic features. Pro plans offer unlimited snippets, smart variables, rich text formatting, analytics, and priority support. See our pricing page for full details.
How do I cancel my subscription?
You can cancel anytime through your dashboard (Account → Billing → Cancel) or by contacting our support team. See our refund policy for more details.
Does VORTUNERS work with all websites?
VORTUNERS works with most text fields across the web, including Gmail, Slack, Teams, CRM systems, and social media platforms. Some specialized applications may have limited compatibility.
Is my data secure and private?
Absolutely! All your snippet data is encrypted both in transit and at rest. We never share your data with third parties. Read our privacy policy for complete details.
Can I export my snippets?
Yes, you can export all your snippets as a JSON file through the dashboard (Settings → Export). This allows you to backup your data or migrate to another system.
Do you offer team collaboration features?
Yes! Our Team plan includes shared snippet libraries, team management, user permissions, and collaborative editing. Contact us for a demo.